jillok Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how jillok.cam ("jillok," "we," "us," or "our") collects, processes, stores, shares, and protects the personal data of individuals ("you," "User," or "Player") who visit, register on, or otherwise interact with the jillok online gaming platform at jillok.cam.

jillok is committed to protecting your privacy and handling your personal data with transparency, integrity, and care. This Policy is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as overseen by the National Privacy Commission (NPC) of the Philippines.

By registering an account on jillok.cam, depositing funds, or otherwise using our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not use the jillok platform.

This Policy applies to all personal data collected through: the jillok.cam website; our mobile-optimized web interface; any communications between you and jillok (email, live chat, support tickets); and any related services or integrations operated by jillok.

2. Data Controller

For the purposes of applicable Philippine data privacy legislation, the data controller responsible for your personal data is:

jillok has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Policy. You may contact the DPO directly at [email protected] for any privacy-related inquiry, complaint, or request to exercise your data rights.

3. Personal Data We Collect

jillok collects only the personal data necessary to provide our gaming platform, comply with legal obligations, and protect the security of our players and operations. The categories of personal data we collect are as follows:

3.1 Identity & Registration Data

• Full legal name (as it appears on your government-issued ID);
• Date of birth (for age verification — you must be 21 or older);
• Email address and mobile number;
• Username and encrypted password;
• Nationality and country of residence;
• Government-issued ID documents (Philippine passport, driver's license, UMID, PhilHealth ID, SSS ID, or equivalent) submitted during KYC verification.

3.2 Financial & Transaction Data

• GCash account number or registered mobile number;
• PayMaya account details;
• Bank account numbers for BPI, BDO, Metrobank, UnionBank transfers;
• Cryptocurrency wallet addresses (for USDT or Coins.ph transactions);
• Full transaction history: deposits, withdrawals, wagers, wins, and bonus claims;
• Source of funds declarations where required by anti-money laundering regulations.

3.3 Gaming Activity Data

• Game session records including game type, duration, bet amounts, and outcomes;
• Bonus usage history and wagering progress;
• Responsible gaming settings (deposit limits, self-exclusion status, session time preferences);
• Login timestamps and session duration records.

3.4 Technical & Device Data

• IP address at time of registration and login;
• Device type, operating system, and browser version;
• Geolocation data (country/region level) derived from IP address;
• Cookie identifiers and similar tracking technologies (see Section 10).

3.5 Communications Data

• Records of live chat, email, and support ticket communications between you and jillok;
• Responses to surveys, promotions, or feedback requests;
• Records of any complaints or dispute submissions.

4. How We Collect Your Data

jillok collects personal data through the following means:

5. Legal Basis for Processing

jillok processes your personal data on the following legal grounds as recognized under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform the jillok service contract with you, including account creation, payment processing, and game provision;
• Legal Obligation: Processing required to comply with applicable Philippine law, including anti-money laundering (AML) regulations, PAGCOR requirements, and tax reporting obligations;
• Legitimate Interests: Processing necessary for jillok's legitimate business interests, including fraud prevention, security monitoring, and platform improvement, where these do not override your fundamental rights and freedoms;
• Consent: Processing based on your explicit, informed consent, such as for marketing communications and certain cookie categories. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. How jillok Uses Your Personal Data

jillok uses your personal data strictly for the purposes described in this Policy. We do not sell your personal data to third parties. Primary purposes for which your data is processed include:

6.1 Platform Operations

To create and manage your jillok account; verify your identity and age (21+ requirement); process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and other Philippine payment methods; provide access to all games including live casino, slots, bingo, color prediction, and dice; deliver bonuses, promotions, and rewards; and maintain a complete and accurate transaction history.

6.2 Legal & Regulatory Compliance

To comply with anti-money laundering (AML) obligations including transaction monitoring and suspicious activity reporting; fulfill know-your-customer (KYC) requirements; respond to lawful requests from Philippine regulatory authorities, law enforcement, and courts; and maintain records as required by applicable financial and gaming regulations.

6.3 Security & Fraud Prevention

To detect, investigate, and prevent fraudulent activity, identity theft, bonus abuse, multi-accounting, and any other prohibited conduct as defined in jillok's Terms & Conditions; to monitor logins and flag suspicious access attempts; and to enforce jillok's responsible gaming obligations including self-exclusion management.

6.4 Platform Improvement

To analyze aggregated, anonymized usage data to improve game performance, platform navigation, and overall user experience; to conduct internal research and testing; and to tailor game recommendations to your demonstrated preferences (where you have not opted out of personalization).

6.5 Customer Communications

To respond to your support inquiries, complaints, and account queries; to send transactional communications (deposit confirmations, withdrawal receipts, security alerts); and, where you have consented, to send promotional communications about jillok bonuses, new games, and platform updates. You may opt out of promotional communications at any time by contacting [email protected].

7. Data Sharing & Disclosure

jillok does not sell, rent, or trade your personal data. We share your data only where necessary for the following purposes and with the following categories of recipients:

7.1 Payment Service Providers

Your financial data is shared with GCash (G-Xchange Inc.), PayMaya Philippines Inc., BPI, BDO, Metrobank, UnionBank, and other payment partners solely to the extent necessary to process your deposit and withdrawal transactions. These providers are bound by their own privacy policies and applicable financial privacy regulations.

7.2 Game Content Providers

Certain game session data (such as unique session tokens and bet records) is shared with jillok's game studio partners—including Evolution Gaming, Pragmatic Play, and Ezugi—solely for the purpose of delivering, auditing, and maintaining the integrity of game content. These providers do not receive your identity data beyond what is technically required for session authentication.

7.3 Identity Verification Services

During KYC verification, your identity documents and verification data may be processed by authorized third-party identity verification service providers engaged by jillok. These providers process data strictly under contract with jillok and are prohibited from using your data for any other purpose.

7.4 Regulatory & Law Enforcement Authorities

jillok will disclose personal data to the Anti-Money Laundering Council (AMLC), PAGCOR, the National Privacy Commission (NPC), Philippine law enforcement agencies, or any other competent authority when required to do so by law, regulation, court order, or legitimate governmental request.

7.5 Professional Advisors

jillok may share data with its legal advisors, auditors, and accountants on a strictly confidential basis where necessary for the provision of professional services and compliance with legal obligations.

8. International Data Transfers

jillok primarily processes your personal data within the Philippines. However, some of jillok's game content providers and technical infrastructure partners operate data centers or process data in other jurisdictions, including Singapore, Malta, and Gibraltar.

Where personal data is transferred outside the Philippines, jillok ensures that adequate safeguards are in place, including contractual clauses that require the recipient to maintain privacy and security standards equivalent to those required under the Data Privacy Act of 2012. jillok does not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate safeguards.

9. Data Retention

jillok retains your personal data for as long as necessary to fulfill the purposes outlined in this Policy and to comply with applicable legal obligations. The following general retention principles apply:

• Active Account Data: Retained for the duration of your active jillok account plus a minimum of five (5) years after account closure, in compliance with Philippine AML and financial recordkeeping requirements;
• Identity Verification Documents: Retained for a minimum of five (5) years from the date of submission;
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction;
• Support Communications: Retained for three (3) years from the date of the last communication;
• Cookie & Analytics Data: Retained for a maximum of thirteen (13) months from collection;
• Self-Exclusion Records: Retained indefinitely to prevent re-registration during exclusion periods and to demonstrate compliance with responsible gaming obligations.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in a manner that prevents re-identification.

10. Cookies & Tracking Technologies

jillok uses cookies and similar tracking technologies to ensure the platform functions correctly, to improve your experience, and—where you have consented—to analyze usage patterns.

10.1 Types of Cookies Used

10.2 Managing Cookies

You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may impair the functionality of the jillok platform, including login and payment processes. Detailed cookie settings are accessible through the jillok platform's privacy preferences panel after login.

11. Data Security

jillok implements industry-standard technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, destruction, or accidental loss. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jillok servers;
• Bcrypt password hashing — your password is never stored in plaintext form;
• Two-factor authentication (2FA) available for all accounts to prevent unauthorized access;
• Role-based access controls limiting jillok staff access to personal data on a strictly need-to-know basis;
• Regular security audits and penetration testing by independent third-party security specialists;
• Intrusion detection systems monitoring for unauthorized access attempts in real time;
• Encrypted database storage for sensitive personal and financial data at rest.

While jillok takes all reasonable precautions, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying jillok immediately at [email protected] if you suspect any unauthorized access to your account.

12. Your Privacy Rights

Under the Data Privacy Act of 2012 and jillok's privacy commitments, you have the following rights with respect to your personal data:

To exercise any of these rights, submit a written request to [email protected]. jillok will respond to all legitimate requests within thirty (30) days of receipt. Identity verification may be required before processing your request to protect against unauthorized access to your data.

If you are unsatisfied with jillok's response to your privacy rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph.

13. Minors & Age Verification

The jillok platform is strictly for adults aged 21 years and above, in accordance with the minimum legal gambling age under Philippine law and PAGCOR regulations. jillok does not knowingly collect personal data from any person under 21 years of age.

During registration, jillok requires date of birth disclosure and may request government-issued ID to verify that you meet the 21+ age requirement. Any account discovered to belong to a person under 21 will be immediately suspended, personal data will be securely deleted (to the extent permitted by law), and the matter may be reported to relevant Philippine authorities.

If you believe a person under 21 has registered a jillok account, please notify us immediately at [email protected]. We take underage gambling prevention seriously and respond to all such reports with urgency.

14. Third-Party Services & Links

The jillok platform may reference or integrate with third-party services including game studios, payment gateways, and analytics providers. Each of these third parties maintains its own privacy policy and data handling practices, which are independent of this Policy.

jillok is not responsible for the privacy practices of any third-party service provider. We encourage you to review the privacy policies of any third-party services you interact with in connection with your jillok account, particularly GCash and PayMaya, whose services you use directly to manage your jillok funds.

15. Amendments to This Policy

jillok reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory guidance. Material changes will be communicated to registered players via email and/or a notice displayed prominently on the jillok platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Your continued use of the jillok platform following any amendment constitutes your acceptance of the updated Policy. If you do not agree with a material change, you may close your account as described in jillok's Terms & Conditions.

16. Contact & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact jillok's Data Protection Officer through the following channels:

When submitting a privacy-related request, please include your registered jillok username and a clear description of your query or the right you wish to exercise. Identity verification will be required for all data access, correction, and erasure requests to protect your account security.